Chatbots in customer service - how much AI is behind them?
11 apr

Chatbots in customer service - how much AI is behind them?

Whether Siri or Alexa - voice assistants are seen as signs of the digital future. However, these services are more likely to be used (sensibly) on an individual basis. That's why chatbots are becoming an exciting alternative for companies. These can also be operated by voice, but also by text. In addition, the many integration options (Facebook, WhatsApp, Telegram, etc.) make chatbots attractive.

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The prerequisites for good project controlling
26 March

The prerequisites for good project controlling

A product has a fixed price, which at most changes due to options that can be added. At first glance, this may also be true for a project. At second glance, however, it becomes more entangled. But how do you keep track of everything so that in the end the course of the project remains transparent for everyone involved? This is where project controlling comes into play.

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