CTI is the name for Computer Telephony Integration.
CTI thus describes the linking of telecommunications and electronic data processing. In this way, telephone calls can be automatically set up, accepted and terminated directly from ERP software.
Business Intelligence vs. Predictive Analytics
Business intelligence or predictive analytics: both are available as application packages for analysing data. But what is the difference? While a business intelligence solution ...
SAP Business One CTI Add-on. More service quality through an integrated telephone system.
Are you waiting for a customer to make an important call? Maybe they have already called ? and no one answered? Was ...
Science fiction ERP: What we would like to have...
Industry 4.0 ? Although we are still a long way from the picture that some science fiction films paint of the time around 2016, we can ...
CTI - Integration with Estos Procall for SAP Business One
CTI (Computer Telephony Integration) makes it possible to accept telephone calls from within applications, display data related to the telephone call, ...
Integrated CTI - ADDON for SAP Business One
Not so long ago, the choice of CTI software for SAP Business One was still very limited. That has ...
CTI middleware for SAP Business One
In 75 % of all implementations of SAP Business One, a telephone connection is on the wish list of interested companies. Often this fails ...
coresuite easy functions - SAP Business One customizing made easy
Does it have something to do with this year's outfit of the coresystems team? One of the "main virtues" of the mafia is secrecy...
SAP Business One - Booking of shipping & freight
In SAP Business One, there are two main ways to effectively manage shipping and freight. On the one hand, the creation ...
SAP Business One and DATEV - Synchronised
The development of the Versino Financial Suite began several years ago as an interface to the DATEV financial system. Initially, we implemented a ...
Budgets in SAP Business One
The budgets in SAP Business One make it possible to manage and monitor the expenses and income that arise from company expenditure. The aim ...