All information about a customer is stored in a customer file, including activities and information such as telephone calls, correspondence, appointments, purchased products, e-mails, etc.
Customer file comes up in this blog.
SAP Business One - CRM for Outlook Video in German
We have already reported here on the blog about the new Outlook add-on for SAP Business One from Boyum ...
ERP&CRM - Part 2: Defining business processes
In the first part on ERP and CRM, we explained why integration between the two systems is recommended. If ...
ERP & CRM - Part 1: Why integration is necessary
ERP and CRM. Two systems that are more often than not mentioned in the same sentence. Yet the two solutions have two fundamental ...
SAP Business One a CRM software ?
What actually is CRM? The question seems trivial at first, as CRM (or Customer Relationship Management) has been ...
How strangers become interested parties - effective lead generation
Acquisition is a difficult subject. Nevertheless, there are ways and means to attract new prospects - and through effective lead generation ...
Online shops are also part of this
Once we lived in the country, then in cities and now on the net. That's what the film says ...
