7 Jan

ticket system

A ticket system is a system (usually solved by software) that enables users, customers, participants of an organisation or company to register and report a problem as a ticket (or issue).

Ticket system comes up in this blog.


All-rounder in service: the service desk

All-rounder in service: the service desk

People are different. Customers also have different needs as to how and when they want to get in touch with your IT service providers...
Support desk

Professional helpdesk software for SAP Business One

There are indeed a wide variety of software tools that businesses need. Although mainly for the IT and software industry (in ...