Many companies hope that the introduction of a ERP software more transparency in the area of their key figures. However, it only becomes clearer if you follow a few steps beforehand.
ERP good - all good. With this expectation, companies often throw themselves into their ERP project. Replace the software landscape with a standardised system that covers all processes in the company. This not only sounds good, but is also the right step. However, whether the expected optimisation for the company actually occurs depends on other factors. Companies are often disappointed, particularly in the area of evaluation, when the desired effect does not materialise. It is always the same mistakes that stand in the way of a functioning KPI system.
First problem: Manual input
Before introducing an ERP system, companies work with many different systems. What works for very small and young companies at the beginning is a challenge for the organisation over time. controlling. The individual key figures are exported from the various systems and then often entered manually into a Excel-table. In addition to the high workload, this procedure is also prone to errors. Furthermore, these analyses are often only based on figures that are easy to record - this results in gaps and the analysed information does not correspond to the actual reality of the company. However, management makes decisions based on these incorrect or missing results.
Second problem: the big picture remains invisible
Due to the lack of a uniform reporting It is common for individual departments to record and analyse their key figures separately. However, the management's decisions then also lead to separate optimisations instead of overarching ones. The respective departments do not always pull in the same direction, as their needs differ depending on the task. It is difficult to put the figures into context so that decisions can be made uniformly for the company and not for individual departments. It is even more difficult to act on the basis of these key figures in problematic cases.
Step towards a solution: putting key figures and processes into context
In order to overcome these hurdles, they need a fixed structure for their reportingon the basis of which users can strategically analyse key figures. In order to organise the processes in a company with different departments accordingly, there is no way around a standardised software solution. However, this only realises its potential if the company a) knows about its processes and workflows and b) feeds the system with the right KPIs. Not all key figures are the same. If a company wants to standardise its processes, it must put the processes and key figures in relation to each other in order to arrive at a meaningful reporting structure that can then be implemented in the system.
Map the key figure system in the ERP software
This is possible with an ERP solution in that it offers numerous options for mapping processes and can therefore provide the correct and appropriate key figures at all times. In addition, the analysis tools create fast and meaningful reports that automatically put the figures into perspective. Systems such as SAP Business One leave plenty of room for individuality and the option of creating a customised dashboard on which the necessary key figures can always be called up and compared using the appropriate screens. This provides users with the information they need quickly and easily.
The expectations placed on an ERP system during a new implementation can only be fulfilled if this targeted Process analyses and a concept for the reporting structure. Once this has been created and transferred to the ERP solution, it takes on a large part of the work.
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