In a newly published SAP video on YouTube, some innovations of SAP Business One 9.2 - Patch Level 04 are demonstrated. These come from the "corner" of the extended possibilities of data analysis within SAP Business One.
For example, when creating offers, suggestions are made based on the behaviour of the customer or similar customers as to which articles might still be interesting for the addressee of the offer. Basically, this is a function familiar from shopping portals and shops. Other data such as payment history etc. can also be accessed quickly.