SAP Business One CTI Add-on. More service quality through an integrated telephone system.
21 March

SAP Business One CTI Add-on. More service quality through an integrated telephone system.

Are you waiting for a customer to make an important call? Maybe they have already called ? and no one answered? Has it perhaps been answered by a colleague without you getting wind of it? With Versino's CTI software you get answers to these questions.

0

CTI Software for SAP Business One

The CTI add-on for SAP Business One has a caller ID that displays data on your caller directly from your SAP system on your screen. In this way you can create new activities directly from the CTI software and edit existing ones. service contracts call up.

If the caller does not appear in your system, the reverse search of the CTI Add-on determines address data and transfers it directly to SAP Business One.

Furthermore, the journal management of Versino CTI provides you with a clear transparency of how callers are dealt with in your company. The CTI software logs the callers with the duration until the call is accepted, provides missed calls with a callback log and documents all activities regarding the caller.

Business Intelligence

Business Intelligence vs. Predictive Analytics

Business intelligence or predictive analytics: both are available as application packages for analysing data. But what is the difference? While a business intelligence solution ...
Continue reading ?
SAP_Business_One_CTI_Addon

SAP Business One CTI Add-on. More service quality through an integrated telephone system.

Are you waiting for a customer to make an important call? Maybe they have already called ? and no one answered? Was ...
Continue reading ?
ERP

Science fiction ERP: What we would like to have...

Industry 4.0 ? Although we are still a long way from the picture that some science fiction films paint of the time around 2016, we can ...
Continue reading ?
CTI Integration for SAP Business One

CTI - Integration with Estos Procall for SAP Business One

CTI (Computer Telephony Integration) makes it possible to accept telephone calls from within applications, display data related to the telephone call, start protocols ...
Continue reading ?
CTI Integration for SAP Business One

Integrated CTI - ADDON for SAP Business One

Not so long ago, the choice of CTI software for SAP Business One was still very limited. That has ...
Continue reading ?
CTI Integration for SAP Business One

CTI middleware for SAP Business One

In 75 % of all implementations of SAP Business One, a telephone connection is on the wish list of interested companies. Often this fails ...
Continue reading ?
coresystems takeover

coresuite easy functions - SAP Business One customizing made easy

Does it have something to do with this year's outfit of the coresystems team? One of the "main virtues" of the mafia is secrecy...
Continue reading ?
SAP Business One Reporting

SAP Business One – Reporting

All sorts of requirements for SAP Business One - Reporting are what a user needs to do after the introduction of SAP B1...
Continue reading ?
Advanced production planning in SAP Business One

Advanced production planning in SAP Business One

Versino AG and ISTOS GmbH PPS cooperation SAP Businesss One offers all basic functions for production control for medium-sized companies as standard ...
Continue reading ?
SAP B1 update

SAP Business One 10.0 FP 2202

The SAP Business One Feature Pack 10.0 FP2202 has been released and once again it brings some innovations for the users. The ...
Continue reading ?
0

Leave a Reply

Your email address will not be published. Required fields are marked *
You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>