The functions in the SAP Business One Sales module are based on a consistent level of integration of the various document steps in sales. However, there is also a strong interlocking with purchasing and warehousing.

SAP Business One - Sales

SAP Business One Sales

The chain of documents in sales covers the following levels of documents:

  • offer
  • customer order
  • delivery
  • return request
  • return
  • A/R Invoice
  • exit credit
  • incoming payment

The receipts in SAP Business One Sales

With the exception of Framework Agreement for sales put the sales documents in SAP Business One
from the offer to A/R reserve invoice so-called marketing documents.
Supporting documents; accordingly, each document shows a header and four tabs: content, logistics, accounting and attachments. It should be noted that the master agreement is not actually a marketing document, but rather a master data document, similar to the item master or the Business partner-master record.

Framework agreement sale

The framework agreement (sales framework agreement) is a virtual handshake between the supplier and the customer. It sets out the details and terms of the agreements for a specific period of time, i.e. what is to be sold to the customer, the quantity, the price and the period. The sales blanket agreement then works with other sales documents to track the fulfillment of the contract while and for as long as it remains open.


Quotation - Sale - SAP Business One
Offer SAP Business One

A quotation in SAP Business One is a customer-facing document that is used to price
and indicate the availability of an item or service prior to a sale. Although quotations have many characteristics in common with other sales documents, they differ in two key respects: With a quotation, inventory is not committed and no balance postings are made against it ledger account booked. With the exception of the business partner, offers can be changed later.

Order confirmation / customer order

the confirmation of the order in SAP Business One is used to record your customer's commitment to purchase and pay with a specific price, quantity and delivery date. Prior to this commitment, a potential sale was documented by a master agreement or bid and is linked in a chain of custody.
In SAP Business One, the order confirmation can be generated from the previous document using the “copy after order” function. Alternatively, several previous documents and their positions can be accessed simultaneously from the order confirmation. With the "copy by order" function, individual or all items can then be selectively transferred.

Versino Financial Suite for SAP Business One Finance

delivery note

If one intends to deliver goods or services from a sale to a sales order, the delivery note
in SAP Business One designed for this purpose. Becomes a delivery note added
the system reduces the stock according to the specified delivery quantity.
The cost of the goods is usually recorded at this point, but the one with the transaction related revenue is only posted with the A/R invoice.
For any company that ships physical goods, the proof of delivery fulfills the function of documenting the goods that have been delivered. You can also create a bill of lading or packing slip from the information contained in the delivery note. You can create partial deliveries resulting from a customer order or convert several customer orders into one delivery.

Document chain SAP Business One


Returns slips are typically used when items or services are returned or refused by a customer after an attempted delivery. The one thus recorded return adds the
quantity of a stock item is added back to the warehouse. When creating a final invoice from deliveries, the system takes into account the delivered quantity minus the returned quantity.

Sales Advance Invoice

In SAP Business One, a sales down payment invoice is used when you want to accept full or partial payment for an order before those goods or services are actually delivered. The unique thing about this is that the transaction is usually recorded as deferred revenue. This means that regardless of whether the payment is partial or full, a final A/R invoice must be issued. Only then is the revenue associated with the transaction recognized (and any outstanding balance to be settled).

Sales Deposit Request

A sales down payment request (or A/R reserve invoice) in SAP Business One is a special form of A/R invoice that allows for revenue recognition, revenue recognition (and payment) prior to the delivery of goods or services.
The sales down payment request is used in cases in which a Pro forma invoice is required for special declarations (e.g. customs). They can also be used as an A/R reserve invoice when an order requires prepayment. As this type of invoice recognises sales, A/R reserve invoices are not suitable for a sales process where deferred sales are preferred.

A/R Invoice

An A/R invoice is the only sales document that is strictly required. Even if the
no offers, orders or deliveries have been entered in the sales process in SAP Business One
some form of outgoing invoice is always required. For example, if you do not use a delivery note in the process, the A/R invoice will not only show the revenue, but also decrease the inventory and record the cost of the goods transaction.

Outgoing invoice + payment

The A/R Invoice + Payment in SAP Business One is a special form of the A/R invoice used to automate receipts for quick transactions. Here, the bill and the
Payment created at the same time.

exit credit

An A/R credit memo (instead of a return) is generally used in SAP Business One when goods or services are returned after an A/R invoice has been created.

Document creation wizard

In SAP Business One, the Receipt Creation Wizard allows you to create a series of receipts/documents in batches instead of one at a time.
This tool can be very useful when you need to create a large amount of documents. When running the wizard, various options are also available for the selection criteria of the base and target documents. There are also options for consolidating multiple base documents into one target document.

Recurring Transactions

This feature allows you to set up recurring sales transactions with a customer in SAP Business One - similar to setting up a recurring appointment in a calendar. Recurring transactions are ideal when you have recurring costs, e.g. B. a service contract or a recurring fee on a subscription basis. One can also use this feature to automate a standard product order for a customer.

Print on sale

SAP Business One print
SAP Business One print

Document printing allows you to print a series of documents based on multiple selection criteria. The tool can print or generate documents on paper or in an electronic format such as PDF via many modules of SAP Business One.

dunning assistant

As part of the Dunning procedure you can use the dunning assistant to create and send letters to customers who have not paid outstanding invoices within a certain period of time and remind them of their overdue payments.

gross profit calculation

The wizard allows you to recalculate the gross profit of batches/series in sales documents based on the current cost of the batch/series. When one of these batches/series comes out of production, the system first reconstructs the cost of the product based on the current cost of the batch/series components and then recalculates the gross profit.

sales reports

Sales reports available in SAP Business One include both sales analysis tools and reports that serve a specific purpose. These include, among other things, the order backlog report, the parked receipts, the report on the fulfillment of framework agreements, or the report on the due date of customer liabilities.

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