The resolution time is the time required to complete an SAP Business One Service call to solve the reported problem.

Video: MariProject Customer Service
A new video from Maringo shows the use of MariProject in customer service...

Why customer service in plant engineering decides on success today
For a long time, the quality of the machines was the figurehead for many individual manufacturers. Now an important factor has been added: customer service...

Field Service - More than field service and maintenance
For many companies, one of the most important ways to differentiate themselves from the competition is to convince them with the quality of their service...

SAP takes over coresystems AG
For old SAP Business One veterans, the report is a bang. SAP takes over one of the addon forges for SAP ...

Coresystems ? General overhaul of the mobile apps
Actually, there is already a mistake in the headline. To call the Coresystems mobile solutions only "mobile apps" is to misunderstand the character ...