Everything to do with SAP Business One, ERP projects and business software
Are you waiting for a customer to make an important call? Maybe they have already called ? and no one answered? Was it perhaps answered by a colleague without you getting wind of it? With Versino's CTI Add-on you get answers to these questions.
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CTI (Computer Telephony Integration) makes it possible to accept telephone calls from applications, to display data related to the telephone call, to start protocols and to initiate many other automated functions related to telephony. The SAP partner Komsa has developed such a CTI solution for SAP Business One based on ESTOS PROCALL.
Read More Not so long ago, the choice of CTI software for SAP Business One was still very limited. However, this has changed. More and more CTI interfaces and integrated CTI software packages are coming onto the market, both from software developers specialising in CTI solutions and from SAP partners.
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In 75% of all implementations of SAP Business One, a telephone connection is on the wish list of interested companies. Often this project fails because of the telephone system or complicated requirements. This is where a new product comes in, which is intended to simplify the dialogue with telephone technology especially for SAP products.
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