There are various predefined article types in SAP Business One that are used specifically in the Service module play a role. These include the categories article, Labour and Journey. Behind article is the classic object that is recognised as a product or commodity. Labour stands for the hours worked, for example by technicians on site at the customer's premises. The category Journey records all associated travel expenses, such as mileage allowances or flight costs. Each of these categories helps to separate the different types of costs efficiently and clearly.
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