A basic structure for a service contract that includes the contract type, coverage time, resolution time, etc.
Predictive maintenance: how to turn SMEs into smart factories
In today's intelligent world, the ability to solve problems before they even arise is no longer a futuristic scenario, but ...
MARIProject 8.0.000: New design, expanded production and optimised processes
With MARIProject 8.0.000, users get a revised design with flexible Horizon themes, closer integration with the SBO Web Client and ...
Video: MariProject Customer Service
A new video from Maringo shows the use of MariProject in customer service...
Why customer service is the key to success in plant engineering today
For a long time, the quality of the machines was the figurehead for many make-to-order manufacturers. Now an important factor has been added: Customer service ...
Field Service - More than just field service and maintenance
For many companies, one of the most important opportunities to stand out from the competition is to impress with the quality of their service ...
SAP takes over coresystems AG
For old SAP Business One veterans, the news is a bombshell. SAP is taking over one of the add-on forges for SAP ...
