A basic structure for a service contract that includes the contract type, coverage time, resolution time, etc.
Video: MariProject Customer Service
A new video from Maringo shows the use of MariProject in customer service...
Why customer service in plant engineering decides on success today
For a long time, the quality of the machines was the figurehead for many individual manufacturers. Now an important factor has been added: customer service...
Field Service - More than field service and maintenance
For many companies, one of the most important ways to differentiate themselves from the competition is to convince them with the quality of their service...
SAP takes over coresystems AG
For old SAP Business One veterans, the report is a bang. SAP takes over one of the addon forges for SAP ...
All-rounder in service: the service desk
People are different. Customers also have different needs as to how and when they want to get in touch with your IT service providers...
Control maintenance work with MariProject for SAP Business One
That MariProject is a powerful extension for SAP Business One should be well known to everyone who follows our blog. Less ...
