CTI is the name for Computer Telephony Integration.
CTI thus describes the linking of telecommunication and electronic data processing. This means that telephone calls can be set up, answered and ended automatically directly from ERP software.
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SAP Business One CTI Add-on. More service quality through an integrated telephone system.
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Live webinar on 30 July 2026, 14:00–14:30 | Live demo via Microsoft Teams | Duration: 30 minutes „How were the sales...".