A change to a product or system that indicates a malfunction.
A symptom is described with free text. The symptoms are stored together with the solutions in the Solutions knowledge base.
6 reasons why updates improve an ERP system
Whether you're short on time, expecting an important email, or traumatized by Windows, the truth is...
All-rounder in service: the service desk
People are different. Customers also have different needs as to how and when they want to get in touch with your IT service providers...
All support desk requirements met
We reported elsewhere how MariProject also comes up with a professional support desk software. The industry solution for SAP ...
More than the SAP Business One manual
If you ask Google, the question about the SAP Business One manual ranks at the top when it comes to the SAP ...
Professional helpdesk software for SAP Business One
There are indeed a wide variety of software tools that businesses need. Although mainly for the IT and software industry (in ...
SAP Business One 9.2 gets the “License to Help”
With the new version of SAP Business One 9.2 there are many innovations that will cause potential customers to get closer to ...
