With the new version of SAP Business One 9.2 come many innovations that will prompt potential customers to take a closer look at the SAP ERP software for SMEs. A new feature of SAP Business One However, only users who have been using the ERP system for a long time will notice 9.2.
Better said, the feature is actually that it is no longer noticeable. Previously, access for a support staff member was only possible with a valid personalised user name and password.license was possible, support now gets its own "licence to help". And for free.
The only requirement is that the Remote Support Platform for SAP Business One is installed.
This means that all users can simply continue working while the support calls up the system in the background.
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