
CTI is the name for Computer Telephony Integration.
CTI thus describes the linking of telecommunication and electronic data processing. This means that telephone calls can be set up, answered and ended automatically directly from ERP software.
Predictive maintenance: how to turn SMEs into smart factories
In today's intelligent world, the ability to solve problems before they even arise is no longer a futuristic scenario, but ...
Business Intelligence vs. Predictive Analytics
Business intelligence or predictive analytics: both are available as an application package for analysing data. But what is the difference? While a business intelligence solution ...
SAP Business One CTI Add-on. More service quality through an integrated telephone system.
Are you waiting for an important call from a customer? Perhaps they have already called - and no-one has answered? Was ...
Science fiction ERP: What we would like to have...
Industry 4.0 - Although we are still a long way from the picture that some science fiction films paint of the time around 2016, ...
Integrated CTI - ADDON for SAP Business One
Not so long ago, the choice of CTI software for SAP Business One was still very limited. This has ...
CTI middleware for SAP Business One
In 75 % of all SAP Business One implementations, a telephone connection is on the wish list of interested companies. This often fails ...
coresuite easy functions - SAP Business One customizing made easy
Does it have something to do with this year's outfit of the coresystems team? One of the "main virtues" of the mafia is secrecy ...
AI – Answers from SAP Business One – without SQL, without IT ticket
Live webinar on 30 July 2026, 14:00–14:30 | Live demo via Microsoft Teams | Duration: 30 minutes „How were the sales...".
Two free webinars in July: Experience the Versino Financial Suite live
In 90-minute sessions, we'll show you practical ways to harmonise, streamline and automate your accounting in SAP Business One….
SAP B1 10.0 FP2602: Process Maps, Reports and Webhooks
With Feature Package 2602, SAP Business One 10.0 enhances the platform in several crucial areas. Users will receive visual process maps ...