This is where an integrated software approach is supposed to help: the service desk. Basically, this is a combination of a ticket system and a helpdesk. This is where all comments, complaints, error messages and requests come in and should be channelled through the company as efficiently as possible.
Read MoreAll support desk requirements met
We have mentioned elsewhere how MariProject also offers professional support desk software. The industry solution for SAP Business One is not stingy with functionality. The software meets all the important requirements of a support desk tool:
Read MoreProfessional helpdesk software for SAP Business One
However, the software module for the user help desk has become a real professional tool. Fully equipped with everything a help desk software needs, however, is the full integration into MariProject and thus into SAP Business One,
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