This is no different in the case of ERP systems. However, there are good reasons why it is important to bring the software up to date. Here are six of them.
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17
March
8
apr
All-rounder in service: the service desk
This is where an integrated software approach is supposed to help: the service desk. Basically, this is a combination of a ticket system and a helpdesk. This is where all comments, complaints, error messages and requests come in and should be channelled through the company as efficiently as possible.
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22
Aug
All requirements of the Support Desk fulfilled
Elsewhere, we have described how MariProject also offers professional support desk software. The industry solution for SAP Business One is not stingy with functionality. The software fulfils all the important requirements of a support desk tool:
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21
July
More than the SAP Business One manual
A manual of an SAP system like SAP B1 is certainly helpful as a first aid. However, there are now many more resources on SAP Business One that can help the SAP user who has questions.
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5
Jan
Professional helpdesk software for SAP Business One
However, the software module for the user help desk has blossomed into a real professional tool. Fully equipped with everything a helpdesk software needs, it is fully integrated into MariProject and therefore into SAP Business One,
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12
Jan
SAP Business One 9.2 gets the "licence to help"
. Previously, support staff only had access with a valid personalised user licence, but now they have their own "licence to help". And for free.
The only requirement is that the Remote Support Platform for SAP Business One is installed.
2
october
SAP Business One Shortcuts - Here for you!
Shortcuts are a wonderful thing. And there is actually no system in which shortcuts are not used - indeed, it is often necessary. Whether this is also the case with SAP Business One remains to be seen. In any case, B1 partner Bobsys has taken the trouble to summarise all the important keyboard shortcuts. Thanks for the clear and helpful table!
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28
october
New videos on the Remote Support Platform for SAP Business One
The Remote Support Platform for SAP Business One was designed for the continuous monitoring of SAP Business One installations. The application is demonstrated in two videos that SAP has now published.
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