An identification number in SAP Business One that is assigned to customers.
The customer reference number serves as a link between payments and the customers who made them.
The customer reference number is therefore used to specify an external reference number, e.g. the customer's order number, and helps to uniquely identify documents.
- in the customer order it is displayed in the "Customer reference number" entered.
- With Service calls can be entered in the "Business partner ref. no." a reference number can be stored.
- In incoming invoices the external document number is entered in the "Supplier reference number" recorded and in "Ref. 2" displayed.
- In a XInvoice the "Route ID" in the field "Customer reference number" must be specified.
- If follow-on documents consist of several base documents, the reference number is only visible if it is contained in the base documents.
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