Many German companies are responding to the growing competitive pressure by expanding their range of services. As manufacturing companies from Asia or Eastern Europe, for example, can usually make more favourable offers, companies in this country are strengthening their service performance. As a result, they are also responding to the desire of many customers for personalised, individual support in Germany. They are used to the fact that their environment gradually adapts to them, whether this is simulated by algorithms or actual individualisation. personally reacts. Either way - good service plays in Future is playing an increasingly important role.
Production companies in particular can now land with the complete package. Assembly, regular maintenance, spare parts as required - whatever the customer's heart desires. However, keeping track of all needs is no easy task. Especially for manufacturing companies, as they need a certain number of customers in order to survive. A ERP system for support is very helpful here.
Production and service in one
However, in addition to the production, the software must now also Services can cover. This in turn means that the ERP solution from the Warehouse management The software should always provide the relevant information and put it into context, from the traceability of consultations (e.g. email correspondence) to the recording of time spent working in the field. At the same time, the demand for mobile usability of the software is increasing. Being able to access relevant data anytime and anywhere is now important for the efficiency of the new business unit. The usability generally become more important, since not only the employee in the Warehouse management or in production must operate the software, but also the assembler.
ERP software for manufacturing companies must be able to do more
In order to fulfil these new requirements, an ERP system for manufacturing companies must be able to do much more than before. The step from a pure production company to a few additional services may seem small. However, we are professional Service and the temptation of low prices is a great, tempting alternative. To stand up to this, you need to offer a suitably qualified service. To achieve this data management However, this requires software that combines everything: an ERP system that covers and combines production and service functions.
Here more about the SAP Business One industry solutions.
ERP for discrete manufacturing - or why screws don't flow
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Automated management of production orders
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