Not so long ago, the Introduction of an ERP solution as a purely technical project and thus a matter for the IT department of the respective company. The IT leadership thus had all the decision-making power and could thus determine for the entire company how and which change process would take place. Employee integration often fell by the wayside.
Staff integration fails due to lack of communication
The lack of knowledge and integration from other departments in the company, as well as their scepticism towards the new system, often led to the failure of ERP projects: The solution that was determined to be the right one was not accepted because the users neither got along with the system nor felt that their needs were recognised. Hostility towards IT grew as the cost of the project to the end users bore no relation to its efficiency. The old systems were used until the last possible moment and any new installation was delayed.
Today, ERP projects implement a lot of information technology, but their main goal is to further develop the organisation. In the process, the previously used workflows in a company are questioned and the processes in and between individual departments, as well as with suppliers or customers, are optimised.
Employee integration starts with project management
In the course of this development, the field of activity of the Project management changed. The constant communication with all stakeholders and the accompaniment of the company employees by the
change process is now an integral part of every ERP project. This makes the employees the basis for a successful introduction of the new solution. In the process, each individual can not only adapt to the changed or new processes as a work force, but also help to actively shape the solution. After all, no one is better suited as a driving force in ERP projects than the people from the specialist departments. The Process optimisation or individual work steps ultimately benefit first and foremost those who actually use them in the end. And then the employees operate the employee integration in the ERP project.
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