The leadership at a ERP implementation is a responsible task. It is not uncommon for management to have problems finding a suitable project manager. There are often uncertainties regarding the qualifications for this position. We would therefore like to mention a few key points that we consider important when choosing a project manager.
1. trust in the project management
the Project management is responsible for project management internally and acts as a point of contact for the ERP system partner. However, this does not require a fully trained project management specialist. A good ERP partner will manage a significant part of the project anyway. However, the project management, the company ERP provider and make decisions in the interests of the company. To achieve this, it is important that the company management trusts the project management.
2. knowledge of company processes
Although the project manager does not need to have in-depth knowledge of ERP systems or project management, they do need to know all the more about the company's day-to-day business. During implementation, the aim is to map the individual requirements of the work processes in the ERP system in the best possible way. It is less important that the project manager knows these processes knows every detail. It is important that he knows which people should be involved in the project and when, and which topics should be given the most attention.
3. contact with future users
It is particularly important that future users are involved in the project. This is also partly the responsibility of the project manager. On the one hand, he should know which points are important for his employees in day-to-day business. On the other hand, he must identify the really important requirements and wishes that are important for the company in the project. Project are not useful. It is also important that the future users feel recognised by the project management. This can avoid many complications right from the start.
4. contact with supplier
Similarly, the project management should take the view of the Provider and be able to represent them to the company. Most problems in ERP projects arise from misunderstandings between customers and providers. It is often only when the software is put into operation that it is realised that the ERP system does not meet the company's actual requirements - or at least not in all respects. These misunderstandings usually arise due to a lack of or incorrect communication between the two parties. The project manager should therefore mediate and know what information is important for the provider. Only then is it possible for the ERP consultants to correctly implement the requirements in the system.
5. time and mental capacity
Another point of great importance. The project management must have sufficient capacity to take good care of the project. Project to be able to take care of them. Both in terms of time and mentally. It is difficult to give precise details about availability, as project management is utilised differently depending on the project phase. In addition, the work and responsibility is also very dependent on the internal project management, project team, experience and project size. It is therefore important that you appoint a project manager who is free from the day-to-day business of the project in terms of time and thought. The company management should always support the project management and distribute the tasks in the day-to-day business so that the focus is entirely on the project.
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