Customer service is the fulfilment/resolution of customer wishes/needs after a customer has purchased a product or service. This includes complaints or repairs, as well as suggestions or product enhancements.
Customer service comes up in this blog.
Versino accounting service
Bookkeeping should run quietly. Vouchers come in, are posted, the VAT return goes out, and the tax advisor also gets a ...
Predictive maintenance: how to turn SMEs into smart factories
In today's intelligent world, the ability to solve problems before they even arise is no longer a futuristic scenario, but ...
MARIProject 8.0.000: New design, expanded production and optimised processes
With MARIProject 8.0.000, users get a revised design with flexible Horizon themes, closer integration with the SBO Web Client and ...
Video: MariProject Customer Service
A new video from Maringo shows the use of MariProject in customer service...
Why customer service is the key to success in plant engineering today
For a long time, the quality of the machines was the figurehead for many make-to-order manufacturers. Now an important factor has been added: Customer service ...
Field Service - More than just field service and maintenance
For many companies, one of the most important opportunities to stand out from the competition is to impress with the quality of their service ...
