Customer service is the fulfilment/resolution of customer wishes/needs after a customer has purchased a product or service. This includes complaints or repairs, as well as suggestions or product enhancements.
Customer service comes up in this blog.
Video: MariProject Customer Service
A new video from Maringo shows the use of MariProject in customer service...
Why customer service is the key to success in plant engineering today
For a long time, the quality of the machines was the figurehead for many make-to-order manufacturers. Now an important factor has been added: Customer service ...
Field Service - More than just field service and maintenance
For many companies, one of the most important opportunities to stand out from the competition is to impress with the quality of their service ...
SAP takes over coresystems AG
For old SAP Business One veterans, the news is a bombshell. SAP is taking over one of the add-on forges for SAP ...
All-rounder in service: the service desk
People are different. Customers also have different needs when it comes to how and when they want to get in touch with their IT service providers ...
Control maintenance work with MariProject for SAP Business One
The fact that MariProject is a powerful extension for SAP Business One is probably well known to everyone who follows our blog. Less ...
