Cancel Invoices (SAP Business One)

The cancellation of invoices in SAP Business One describes the process of cancelling an incorrect or no longer valid document. The system does this by creating a cancellation document or by marking the original as "Cancelled".

Requirements and restrictions:

Cancellation is only possible if No follow-up document exists.
The cancellation is final - recovery is not possible.
The function "Allow cancellation of vouchers" must be under Administration → System initialisation → Document settings be activated.
Optionally, a Cancellation period be defined in days.

Realisation:

Right-click on the document → "Cancel/Cancel" in the context menu.
If necessary, the system creates a separate Cancellation voucher with consecutive document number.
The original invoice is given the status "Cancelled".
Alternatively, a line-by-line cancellation be carried out.

Consequences of cancellation:

The document no longer appears in analysis reports such as sales or purchasing statistics.
Cancelled vouchers can be not reopened but as a template (Duplicate) for new vouchers.
If an assigned source document exists, it is given the status "Open".

Journal entries:

Only manual journal entries can be cancelled directly (Data → Cancellation).
A Cancellation booking with reversed signs and marked with "cancellation".
Vouchers with automatic posting generate a separate cancellation voucher on cancellation - no direct reversal of the posting.

Special cases:

Also Amortisation runs can be cancelled - select the run and right-click → Cancel/cancel.
The system always warns you that the cancellation cannot be reversed.

Example: An inadvertently double issued A/R Invoice without a follow-on document is cancelled via the context menu. The system automatically creates a cancellation document with an offsetting entry and assigns the original the status "Cancelled". The invoice no longer appears in the sales statistics, but can be used again as a template.