Not so long ago, the choice of CTI-software for SAP Business One is still very limited. However, this has changed. More and more CTI interfaces and integrated CTI software packages are coming onto the market, both from software developers specialising in CTI solutions and from SAP partners.
One CTI solution is also offered by SAP partner IPAS. The add-on enables calls to be made directly from SAP Business One. Incoming calls can trigger specific actions and/or be linked to specific activities in SAP Business One.
So far, so normal and by now the expected standard for CTI integration.
What is not normal in this environment, however, is not using Estos. This SAP Business One add-on manages without these (not entirely cheap) licences, on which most CTI solutions for SAP Business One were previously based.
KlickTel can even be integrated as an option, including reverse search and data synchronisation of existing master data in SAP Business One.
© 2013 | Versino Projects GmbH
cks.eINVOICE -Addon for XRechnung & ZUGFeRD
Versino Financial Suite (DATEV ADDON) - More than imagined
ELSTER AddOn for SAP Business One 2022
New functions for the Versino DATEV ADDON
New functions for Versino DATEV PRO ADDON
