Preparing the ERP future with APIs and microservices
2 Dec

Preparing the ERP future with APIs and microservices

However, the solution approach is not to replace the monolith, but to modularise it step by step: Using an API-first strategy, external microservices, a clear three-tier architecture and hybrid integrations in cloud platforms, the ERP core is decoupled, supplemented in a targeted manner and progressively relieved - without jeopardising ongoing operations.

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AI-ERP transformation basics and AI governance
17 Nov

AI-ERP transformation basics and AI governance

The modernisation of monolithic ERP systems through artificial intelligence (AI) does not start with algorithms, but with a clear understanding. Companies must first analyse how their existing ERP system is structured, where operational bottlenecks arise and what specific potential AI offers

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Chatbots in customer service - how much AI is behind them?
11 apr

Chatbots in customer service - how much AI is behind them

Whether Siri or Alexa - voice assistants are seen as a sign of the digital future. However, these services are more likely to be used individually. This is why chatbots are becoming an exciting alternative for companies. These can also be operated by voice, but also by text. The many integration options (Facebook, WhatsApp, Telegram, etc.) also make chatbots attractive.

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