The introduction of a ERP system does not automatically guarantee its success. Software implementation is usually preceded by a lengthy process of process analyses and adjustments. However, for the new system solution to actually fulfil its promises of transparency and efficiency, another essential factor is needed - integrated users. What to look out for when integrating employees into the ERP introduction.
Accordingly, the best ERP software only develop their potential if all users join in. But how to integrate the employees without demotivating them?
Here is a short guide...
DON'T:
An ERP implementation is not just a simple reorganisation of IT. In most cases, it also changes many processes and processes, and therefore also tasks within the company. If employees are not involved in this development, they can quickly feel overlooked. Not knowing about the new structures leads to fear and, consequently, to rejection of the new system, as its advantages are not recognised. Instead, attempts will be made to work „around“ the system. However, management will try to measure employee performance through the system – and will point to the poor performance of the individual employee. An unhealthy company culture is definitely guaranteed.
DO:
The main purpose of an ERP system is to improve the exchange of information within a company. As a result, many routine tasks often become irrelevant. Instead, employees have more time to familiarise themselves with the organization of their main tasks. However, this also increases their autonomy and independence from managerial positions. It is therefore important to prepare employees for this change during the ERP implementation.
Integrate employees!
Those responsible for an ERP project, such as the project manager, should work with the objective of the new implementation right from the start: Transparency. As early as the process analysis simply integrate the employees. In this way, they feel that their needs are being heard and can understand the optimisation. Management should also communicate each of these - in the case of more complex processes, for example, also with training courses. If employees can see the benefits of the new software, the introduction can have a very motivating effect. This, in turn, is the key to the success of the new ERP system.
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