SAP Business One Partner - the right one is important

As an SAP Business One partner with over 20 years of experience in the successful provision and Care and Maintenance When we talk about SAP Business One solutions, we often hear from companies who are struggling with the fact that their existing SAP Business One system is not working as they expected or planned. This ranges from unresolved change requests to system restrictions or modules that were never fully implemented.

User and SAP Business One Partner are responsible

The tendency is then often to look for the cause in the software. However, when searching for the reasons, you should also look at all parties involved. Of course, this includes those responsible in the company, users and also the SAP Business One partner. This is actually good news, because working on these components is much less costly and risky than replacing the centralised system. ERP system!

Versino Financial Suite for SAP Business One Finance

The questions to yourself and the SAP Business One partner

In many companies, ERP software is a life-critical system without which sustainable operation is impossible. So if you are dissatisfied with the system, it is worth checking all components. You should ask yourself:

Can SAP Business One be easily adapted to changing requirements, long-term plans and company growth?
Can the SAP B1 partner react quickly to offer flexible options to ensure that SAP Business One is optimally tailored to the individual needs of the company?
Are inquiries to the partner answered promptly?
Is the partner regularly informed about updates and innovations?
Does the SAP Business One partner have (accessible) contact persons who have in-depth knowledge of SAP Business One and the underlying technical and business knowledge?
Is the partner in relation to grown business, internationalization, digitalization still the right one?
Is there a cloud offeringthat can react flexibly to the needs of the company?
Were the users regularly trained to "grow" with the application?
Have new employees been introduced to the system in the same way as their predecessors?
Will the IT infrastructure grow with the growing software?
Do users have access to information, help and documentation?
Which projects related to SAP B1 were planned but never implemented.
Is there a regular dialogue with the SAP B1 partner?

ERP software and SAP B1 partner - equally important

When selecting a new ERP system, everyone involved should already be aware of this: Both components are equally important, not only for the selection and introduction but also for ongoing operation. A company should involve all stakeholders in a regular review? Including itself and the users.

SAP B1 blog