Smartshop Analytics Prototype for SAP Business One.
7 Nov

Smartshop Analytics Prototype for SAP Business One

On Feeds for YouTube Video from SAP shows a prototype of a SAP Business One installation, which opens up new possibilities for the retail sector with SAP HANA Analytics.

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SAP Business One is the smallest child in the SAP ERP family. Nevertheless, it is growing SAP Business One constantly. More and more approaches from the field of analytics are also being considered.
The company is specifically looking for approaches where the real-time analysis of SAP Analytics HANA world can shine.
A new SAP video shows what something like this can (also) look like. It shows a prototype that runs in an SAP Business One environment.
The scenario is built around a wine merchant. He interacts with his customers' smartphones in the shop. Their behaviour in the shop is analysed in combination with the other customer data in SAP Business One. The result of the analysis is customised offers that are immediately sent to the customer's mobile phone.

To emphasise this once again: No - this is not (yet) part of the current functional scope of SAP Business One. However, it shows relatively well where the journey could go and should serve as inspiration for many SAP B1 developers.

The concrete features :

  • Customers who enter the shop receive personalised welcome offers.
  • As soon as a customer enters the shop offers, the offers are calculated based on the sales order history of SAP Business One - B1H Predictive Analysis.
  • Customers receive a personal recommendation based on their behaviour in the shop.
  • When a user spends a certain amount of time at a certain location, quotes are sent not only based on the SAP Business One order history (B1H Predictive Analysis), but also to the customer's location.
  • The customer can purchase an offer directly from his smartphone while still in the shop.
  • Customers can place their orders directly from their phones. And create a sales order in B1.
  • The behaviour can be viewed in real time up to HeatMaps.
  • SAP Business One remains in the standard without adaptation
  • The app is available in a public cloud Hosted, separate from the B1 Cloud
  • The interaction between these two is performed by B1 Service Layer

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