ERP especially for service providers

Although the ERP systems of manufacturing companies are partly similar to ERP for service providers, service companies have a different need for ERP functions. Those of the classic merchandise management tend to be of secondary importance.

It is true that some services can be standardised and thus summarised as a "product" (e.g. consulting services). However, most processes are significantly more complex. Among other things, the planning and realisation of IT implementations must be more flexible than those required for production and retail.
The simple sequence of an order about performance invoice cannot gain a foothold in the service industry.

The ERP software for service providers, on the other hand, must be able to respond flexibly to individual process steps in order to function. The following types of service can be differentiated:

• Advisor General and management consultant
- Software houses and IT service providers
- Technical planning and engineering
- Research and development
- Transport and logistics

Besides a strong sales module and the financial accounting projects, contracts or properties play a key role, depending on the orientation of the service provider:

MariProject on the basis of SAP Business One

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Project management in ERP for service providers

In order for today's service providers to remain competitive, they need to consider the profitability of their projects. To make this possible, it is necessary to optimise individual applications such as CRM, Excel or the accounting in order to obtain the necessary overview. Such a fully integrated ERP solution also enables you to, resources and adapt the process strategy accordingly. This constant access of service providers to their projects helps them to respond flexibly to changes thanks to up-to-date and correct data. Thanks to the right ERP solution, service companies have the opportunity not only to react quickly and efficiently, but also to make each of these services profitable in the end.

Contract management in ERP for service providers

In the service industry, constantly recurring invoices such as e.g. Rentlicence or service costs. These flat-rate fees should be automatically read from the contract management system at certain times and proposed for billing. This speeds up and simplifies the already complicated billing process in the service, especially if this clear list of regular sales can be included directly in the sales planning.

Object and document management

The management of properties plays a role, for example, in the rent in the Real estate industry play a role. Here, rents or service costs are calculated and charged on the basis of floor space and other parameters.
This property management system therefore also works directly with contract management, which is necessary across all sectors. Document management systems are also very popular in all service sectors, as they can be linked directly to the in-house ERP. For example, contracts or invoices can be stored for the respective process and quickly found again using keywords.

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