SAP Business One has a dunning programme that helps manage accounts receivable and accounts payable. The programme identifies open items that have a debit balance and duns them based on predefined criteria. In order to improve the dunnability of accounts and open items, you can configure the dunning programme and define further decisive criteria.
An important decision concerns the dunning procedure, which you can define under a four-digit alphanumeric key. This procedure determines the dunning frequency and the interval at which accounts are dunned. You can also define the grace days and minimum days in arrears for the dunning of open items and accounts. These days are used to determine the due date of the open items and the dunning capacity of an account. To determine the number of Dunning levels you must define for each dunning level how many days in arrears a line item must have in order to reach the corresponding dunning level.
The dunning level influences, among other things, the content of the dunning letter.
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