RPA in the ERP environment: increasing efficiency through digital process assistants
25 Jan

RPA in the ERP environment: increasing efficiency through digital process assistants

Many ERP systems run processes on a daily basis that are necessary but do not add value. Employees spend valuable time manually entering orders, laboriously checking invoices or comparing documents. As a result, these repetitive tasks tie up resources that are more urgently needed elsewhere. This is precisely where Robotic Process Automation (RPA) comes in. Software robots take over these tasks, work around the clock and document every step seamlessly. Especially for medium-sized companies, RPA in combination with the existing ERP system opens up a concrete entry into automation without having to change the entire system.

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Generative AI in ERP: How LLMs are changing the role of ERP systems
12 Jan

Generative AI in ERP: How LLMs are changing the role of ERP systems

With the advent of generative AI and large language models (LLMs), the role of ERP systems is changing fundamentally. Instead of just booking transactions, storing data and delivering reports, they are evolving into interactive, learning systems. As a result, they support human decisions, accelerate processes and can even replace parts of them.

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Preparing the ERP future with APIs and microservices
2 Dec

Preparing the ERP future with APIs and microservices

However, the solution approach is not to replace the monolith, but to modularise it step by step: Using an API-first strategy, external microservices, a clear three-tier architecture and hybrid integrations in cloud platforms, the ERP core is decoupled, supplemented in a targeted manner and progressively relieved - without jeopardising ongoing operations.

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AI-ERP transformation basics and AI governance
17 Nov

AI-ERP transformation basics and AI governance

The modernisation of monolithic ERP systems through artificial intelligence (AI) does not start with algorithms, but with a clear understanding. Companies must first analyse how their existing ERP system is structured, where operational bottlenecks arise and what specific potential AI offers

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Chatbots in customer service - how much AI is behind them?
11 apr

Chatbots in customer service - how much AI is behind them

Whether Siri or Alexa - voice assistants are seen as a sign of the digital future. However, these services are more likely to be used individually. This is why chatbots are becoming an exciting alternative for companies. These can also be operated by voice, but also by text. The many integration options (Facebook, WhatsApp, Telegram, etc.) also make chatbots attractive.

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