DSGVO practical & entertaining
26 apr

GDPR practical & entertaining

The new General Data Protection Regulation (GDPR) is currently driving many companies. The digital hype topic is being taken up by many who are speaking out on the internet and in other publications. The statements range from reassurances that everything is not so bad to horror stories about life-threatening penalties.

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Chatbots in customer service - how much AI is behind them?
11 apr

Chatbots in customer service - how much AI is behind them

Whether Siri or Alexa - voice assistants are seen as a sign of the digital future. However, these services are more likely to be used individually. This is why chatbots are becoming an exciting alternative for companies. These can also be operated by voice, but also by text. The many integration options (Facebook, WhatsApp, Telegram, etc.) also make chatbots attractive.

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