Handling units are the packaging material (e.g. carton, but also a delivery consisting of several components) and the goods contained in the packaging material. The handling unit may contain one or more products.
Read MoreChatbots in customer service - how much AI is behind them
Whether Siri or Alexa - voice assistants are seen as a sign of the digital future. However, these services are more likely to be used individually. This is why chatbots are becoming an exciting alternative for companies. These can also be operated by voice, but also by text. The many integration options (Facebook, WhatsApp, Telegram, etc.) also make chatbots attractive.
Read MoreAll-rounder in service: the service desk
This is where an integrated software approach is supposed to help: the service desk. Basically, this is a combination of a ticket system and a helpdesk. This is where all comments, complaints, error messages and requests come in and should be channelled through the company as efficiently as possible.
Read MoreSAP Business One 9.3 for all
SAP announced today that after a select few,
Read MoreThe prerequisites for good project controlling
A product has a fixed price that can only be changed by adding options. At first glance, this may also apply to a project. At second glance, however, it becomes a little more entangled. But how do you keep an overview so that the course of the project remains transparent for everyone involved at the end? This is where project controlling comes into play.
Read MoreIoT for SAP Business One
The Internet of Things (IoT). is one of the top topics of digitalisation in SMEs. Now the Czech Versino subsidiary has opened a door to the Internet of Things for SAP Business One.
Read MoreSAP Business One at Engel Naturtextilien
Engel Naturtextilien from the Swabian town of Pfullingen specialises in the production of
Read MoreTransparent supply chains with SSCC numbering
If a delivery goes through more than one company, it is of great importance that the control of the supply chain is transparent and reliable. This is not an unknown fact. That is why goods are marked with NVE or SSCC numbers.
Read MoreUpdate for the data analysis tool: MS Power BI
With nice regularity, Microsoft expands the functionality of MS Power BI. A new version again offers a range of new features for the data analysis tool.
Read MoreERP system instead of paperwork
Notes are great. They provide a sense of planning and control all at once. However, every note-taker knows that such „paper-shuffling“ can quickly descend into chaos.
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